rbsji's commitment to responsible and safe gaming
rbsji believes entertainment is best when it stays within limits. Our responsible gaming tools and policies are here to help you stay well and enjoy yourself.
What is responsible gaming and why does it matter?
Online casino and betting is a leisure activity — just like watching a film or playing sport. But like any entertainment, it should be enjoyed within certain limits. rbsji always wants its players to play for fun and enjoyment — not as a way to escape financial pressure or mental stress.
Responsible gaming means staying in control of your time and money, keeping a clear head after losses, and asking for help when you need it. rbsji takes this seriously, and our platform includes a range of effective tools that let you manage your gaming experience on your own terms.
Remember, gambling is never a guaranteed source of income. Start every session with a set budget and do not go beyond it. Playing at rbsji is not just about winning — it is about the thrill and the entertainment.
Important notice: This platform is for persons aged 21 and above only. Creating an account or gaming by minors is strictly prohibited. Never share your account details with any minor.
Gambling carries financial risk. There is no guarantee of recovering money lost. Do not bet more than you can afford.
Our protection tools
rbsji provides the following tools to help keep you safe — use them to stay in control of your gaming experience at all times.
Set a deposit limit
You can set a maximum daily, weekly, or monthly deposit limit. Once a limit is set it cannot be exceeded, keeping your budget safe.
Time limits and break feature
Set a daily time limit for how long you play. Once the time is up, the system will remind you to take a break. It is the simplest way to build healthy gaming habits.
Self-exclusion
If you feel gaming is having a negative effect on your life, you can exclude yourself from the platform for a set period. Options range from 7 days to permanent exclusion.
Gaming history review
You can view your full betting history and deposit and withdrawal records at any time. Understanding your own patterns is the first step toward making informed decisions.
24/7 support team
If you feel concerned or need help, rbsji's support team is with you around the clock — reach out via live chat or email [email protected] in Bengali.
Account verification and age confirmation
rbsji strictly enforces the 21+ age rule. Identity verification is mandatory when creating an account. We are always vigilant in preventing access by minors.
Recognising the signs of problem gambling
If any of the signs below apply to you, do not hesitate to seek help. Awareness is the first step toward recovery.
- You are spending more than your budget and finding it hard to stop.
- You are placing more bets to try to recover money you have lost.
- Thinking about gaming is getting in the way of work or spending time with family.
- You are borrowing money or using funds meant for essential expenses to gamble.
- You feel restless or uncomfortable when you try to stop gaming.
- You are lying to or hiding your gaming from family or friends.
- You are using gambling to cope with stress, loneliness, or sadness.
Tips for keeping yourself safe
Set a budget in advance
Before each session, decide the maximum amount you are willing to spend. When that amount is gone, end the session — do not try to chase your losses.
Use a timer
Decide how long you will play before you start. Set a timer or alarm. Stop when the time is up — whether you are winning or losing.
Do not play under pressure or while drinking
Decisions made under stress, fatigue, or the influence of substances often lead to harm. Only play when you are in a healthy and clear state of mind.
Take breaks
After a long session, take a break. Go for a short walk, have some water, or talk to someone close to you. Reconsider with a fresh mind.
See it as entertainment
It is better not to expect income from gambling. Treat it as part of your entertainment budget — the same as a cinema ticket or a meal out.
Self-exclusion: how to do it
If you feel you need a break, self-exclusion at rbsji is straightforward. During this period you will not be able to log in to the platform or place bets.
Go to account settings
After logging in, go to the "Responsible Gaming" option in your account profile.
Choose a duration
Select the period that suits your needs — 7 days, 1 month, 3 months, 6 months, or permanent exclusion.
Confirm the request
You will need to verify your identity. Once activated, it cannot be cancelled before the period ends.
Contact the support team
If you cannot do it directly in settings, reach out via live chat or email [email protected].
Age 21+ confirmation and minor protection
rbsji strictly ensures that only persons aged 21 and above can use the platform. A national identity card or other valid identity document must be provided during account verification.
If you have children or teenagers in your household, keep your device and account details secure. Do not leave your device unattended after logging in. Use parental control software.
If a minor has attempted to use or has used an account, contact [email protected] immediately. We will take swift action.
Help and support
You are not alone. If you feel that gaming is causing problems for you or someone you care about, reach out today.
Live chat support
rbsji's support team is available 24 hours a day, 7 days a week on live chat. Talk in Bengali and get direct help. Feel free to raise any question or request related to responsible gaming.
Contact by email
Write your concerns or requests in detail and send them to: [email protected] — support is available in both Bengali and English. Requests for self-exclusion, deposit limits, or account closure can also be sent here.
Frequently Asked Questions
Find answers to the most frequently asked questions about responsible gaming here.
Play responsibly, enjoy yourself
Enjoy cricket betting, slots, and live casino at rbsji in a safe environment — always on your own terms.